Quality management :
Goetsch, David L.
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. - 4th ed. - xviii, 858 p. : ill. ; 25 cm.
0131224611
2001059311
Total quality management
HD62.15 / .G64 2003
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. - 4th ed. - xviii, 858 p. : ill. ; 25 cm.
0131224611
2001059311
Total quality management
HD62.15 / .G64 2003