Basic telephone training : a basic course in telephone language and skills /
Watson-Delestrâee, Anne
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestrâee. - 80 p. : ill. ; 24 cm. + 1 sound cassette.
0906717426 (Coursebook) 0906717477 (Cassette)
English language--Spoken English
Telephone etiquette
English language--Textbooks for foreign speakers--Textbooks for foreign speakers
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestrâee. - 80 p. : ill. ; 24 cm. + 1 sound cassette.
0906717426 (Coursebook) 0906717477 (Cassette)
English language--Spoken English
Telephone etiquette
English language--Textbooks for foreign speakers--Textbooks for foreign speakers