This is service design thinking :
Stickdorn, Marc
This is service design thinking : basics, tools, cases / Marc Stickdorn, Jakob Schneider. - 373 p. : ill. (some col.) ; 24 cm.
9781118156308
Service industries--Management
HF5415.5. / S75 2011
This is service design thinking : basics, tools, cases / Marc Stickdorn, Jakob Schneider. - 373 p. : ill. (some col.) ; 24 cm.
9781118156308
Service industries--Management
HF5415.5. / S75 2011
