Shariat, Jonathan
Tragic design : the impact of bad product design and how to fix it / Impact of bad product design and how to fix it Jonathan Shariat and Cynthia Savard Saucier. - First edition. - 1 online resource (xi, 206 pages) : illustrations (chiefly color) ;
Includes bibliographical references and index.
Introduction. The Interface that Killed Jenny -- The Role and Responsibilities of Designers -- Design Can Kill. Stupid Errors Versus Stupid Users -- Case Study 1: Therac-25 -- Case Study 2: Ferry Crash in New York City -- Case Study 3: Ford Pinto -- Case Study 4: Flight 148 -- Alternatives to Modes -- Fault Tree Analysis -- Design Can Anger. Why Should You Care About Emotions? -- Characteristics of Impolite Technologies -- Dark Patterns -- Design Can Sadden. The "Dribbblelisation" of Our Users -- Inadvertent Cruelty -- Self-Blame and Humiliation -- "Power User" Features -- Allowing for Abuse -- How to Prevent Causing Sadness -- Design Can Exclude. Accessibility -- Diversity, Inclusive Design, Design for All -- Tools and Techniques. Gather as Much Data as You Can -- Learn to Recognize Emotions -- What We Can Do -- What We All Can Do -- What Designers Can Do -- They Are Doing Good. Physical Good -- Emotional Good -- Inclusion -- Justice -- What Will You Do? -- Companies, Products, and Links -- Index.
9781491923610 149192361X
2017471380
User-centered system design
TECHNOLOGY & ENGINEERING / General.
Product design.
User-centered system design.
Product design
TS171 / .S53 2017EBK
Tragic design : the impact of bad product design and how to fix it / Impact of bad product design and how to fix it Jonathan Shariat and Cynthia Savard Saucier. - First edition. - 1 online resource (xi, 206 pages) : illustrations (chiefly color) ;
Includes bibliographical references and index.
Introduction. The Interface that Killed Jenny -- The Role and Responsibilities of Designers -- Design Can Kill. Stupid Errors Versus Stupid Users -- Case Study 1: Therac-25 -- Case Study 2: Ferry Crash in New York City -- Case Study 3: Ford Pinto -- Case Study 4: Flight 148 -- Alternatives to Modes -- Fault Tree Analysis -- Design Can Anger. Why Should You Care About Emotions? -- Characteristics of Impolite Technologies -- Dark Patterns -- Design Can Sadden. The "Dribbblelisation" of Our Users -- Inadvertent Cruelty -- Self-Blame and Humiliation -- "Power User" Features -- Allowing for Abuse -- How to Prevent Causing Sadness -- Design Can Exclude. Accessibility -- Diversity, Inclusive Design, Design for All -- Tools and Techniques. Gather as Much Data as You Can -- Learn to Recognize Emotions -- What We Can Do -- What We All Can Do -- What Designers Can Do -- They Are Doing Good. Physical Good -- Emotional Good -- Inclusion -- Justice -- What Will You Do? -- Companies, Products, and Links -- Index.
9781491923610 149192361X
2017471380
User-centered system design
TECHNOLOGY & ENGINEERING / General.
Product design.
User-centered system design.
Product design
TS171 / .S53 2017EBK
