Global business etiquette : a guide to international communication and customs /

Martin, Jeanette S.

Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - 2nd ed. - 1 online resource (xi, 229 pages)



Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.

9780313397172 (hard copy : alk. paper) 0313397171 (hard copy : alk. paper) 9780313397189 (ebook) 031339718X (ebook)

2011039312


Business etiquette
Intercultural communication
Business communication

HF5389 / .M375 2012
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