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Satıştan sonra servis /

Ziller, Jacques

Satıştan sonra servis / Jacques Ziller ; çev.Taner Çelensü. - 69 pages ; 23 cm - İstanbul Reklam yayınları ; 3. .

Translation of: Service après-vente et marketing.

Subjects--Topical Terms:
Müşteri ilişkileri
Tüketici memnuniyeti
Müşteri hizmetleri

LC Class. No.: HF5415.5 / .Z5519 1971

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