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Implementing BS5750/ISO 9000 in libraries /

Ellis, Debbie

Implementing BS5750/ISO 9000 in libraries / Debbie Ellis and Bob Norton. - ix, 123 pages : illustrations ; 24 cm

Includes bibliographical references.

ISBN: 0851423159

Nat. Bib. No.: GB93V8072 bnb

Subjects--Topical Terms:
Libraries--Quality control
Total quality management
ISO 9000 Series Standards

LC Class. No.: Z678 / .E455 1993

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