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Total quality management :

Total quality management : a cross functional perspective / Ashok Rao ... [et al.]. - XXVI, 630 p. : ill. ; 24 cm.

ISBN: 0471108049 (cloth. alk. paper)

Subjects--Topical Terms:
Toplam kalite yönetimi
Total quality management

LC Class. No.: HD62.15 / .T68 1996

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