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Fitzsimmons, James A.

Service operations management / James A. Fitzsimmons, Robert S. Sullivan. - xiv, 449 p. : ill. ; 25 cm. - McGraw-Hill series in quantitative methods for management .

ISBN: 0070212155

LCCN: 81013680

Subjects--Topical Terms:
Operations research
Service industries--Management

LC Class. No.: HD9980.5 / .F549 1982

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