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ISO 9001:2000 Işığında hizmette toplam kalite /

Esin, Alp

ISO 9001:2000 Işığında hizmette toplam kalite / Alp Esin. - 384 p. : ill. ; 24 cm.

ISBN: 9757064505

Subjects--Topical Terms:
ISO 9000 Series Standards
Service industries--Quality control
Kalite kontrol--Standartlar
Quality control--Standards
ISO 9000 Seri Standartları
Toplam kalite yönetimi
Total quality management

LC Class. No.: TS156.6 / .E85 2004

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