Services marketing /
Lovelock, Christopher H.
Services marketing / Christopher H. Lovelock. - xii, 526 p. : ill. ; 25 cm.
Includes bibliographical references (p. 649-650) and index.
0138070172
Service industries--Marketing
HD9980.5 / .L68 1991
Services marketing / Christopher H. Lovelock. - xii, 526 p. : ill. ; 25 cm.
Includes bibliographical references (p. 649-650) and index.
0138070172
Service industries--Marketing
HD9980.5 / .L68 1991