Service management : (Record no. 200424902)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01245cam a2200325 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 200424902 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | TR-AnTOB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240221143018.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160819s2014 xxu 000 0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781259010651 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | TRTET |
| Language of cataloging | eng |
| Description conventions | rda |
| Transcribing agency | TR-AnTOB |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | Türkçe |
| 050 #0 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | .F549 2014 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HD9980.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | .F549 2014 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| Relator term | author |
| 9 (RLIN) | 36322 |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy, information technology / |
| Statement of responsibility, etc. | James A. Fitzsimmons , Mona J. Fitzsimmons , Sanjeev Bordoloi. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Eighth edition (international edition) . |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | New York : |
| Name of producer, publisher, distributor, manufacturer | McGraw Hill, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2014] |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2014 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XVIII, 524 pages ; |
| Dimensions | 28 cm. |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent. |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia. |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Source | rdacarrier. |
| Carrier type code | nc |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part I. Understanding services Part II. Designing the service enterprise Part III. Managing service operations Part IV. Quantitative models for service management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management |
| 9 (RLIN) | 36324 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bordoloi, Sanjeev |
| Relator term | author |
| 9 (RLIN) | 115490 |
| Personal name | Fitzsimmons, Mona J. |
| Relator term | author |
| 9 (RLIN) | 115491 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reserve-3h |
| Source of classification or shelving scheme | Library of Congress Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Inventory number | Total Checkouts | Total Holds | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Cost, replacement price | Date shelved | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 12/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 7 | 1 | RES HD9980.5 .F549 2014 | 0051679 | 30/09/2021 | 29/09/2021 | 1 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 19/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 12 | 1 | RES HD9980.5 .F549 2014 | 0051680 | 14/11/2022 | 14/11/2022 | 2 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 19/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 7 | 1 | RES HD9980.5 .F549 2014 | 0051681 | 23/10/2018 | 23/10/2018 | 3 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 19/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 3 | 1 | RES HD9980.5 .F549 2014 | 0051684 | 05/12/2019 | 05/12/2019 | 4 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 19/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 1 | 1 | RES HD9980.5 .F549 2014 | 0051685 | 18/10/2022 | 18/10/2022 | 5 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 19/08/2016 | Satın Alma / Purchase | 0.00 | 1 | END/İŞL | 6 | 1 | RES HD9980.5 .F549 2014 | 0051686 | 11/10/2018 | 11/10/2018 | 6 | 112.48 | 12/08/2016 | Reserve-3h | ||||
| Library of Congress Classification | Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 20/02/2024 | Satın Alma / Purchase | 1298.00 | END/İŞL | HD9980.5 .F549 2014 c.7 | 0069948 | 21/02/2024 | 7 | 0.00 | 21/02/2024 | Reserve-3h | |||||||
| Library of Congress Classification | Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 20/02/2024 | Satın Alma / Purchase | 1298.00 | END/İŞL | HD9980.5 .F549 2014 c.8 | 0069949 | 21/02/2024 | 8 | 0.00 | 21/02/2024 | Reserve-3h | |||||||
| Library of Congress Classification | Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 20/02/2024 | Satın Alma / Purchase | 1298.00 | END/İŞL | HD9980.5 .F549 2014 c.9 | 0069950 | 21/02/2024 | 9 | 0.00 | 21/02/2024 | Reserve-3h | |||||||
| Library of Congress Classification | Ödünç Verilebilir / Available | Ayrılmış ders kitapları | Merkez Kütüphane | Merkez Kütüphane | Ayrılmış Ders Kitapları / Course Reserves | 20/02/2024 | Satın Alma / Purchase | 1298.00 | END/İŞL | HD9980.5 .F549 2014 c.10 | 0069951 | 21/02/2024 | 10 | 0.00 | 21/02/2024 | Reserve-3h |
