Şapka çıkarttıran hizmet öyküleri: olağanüstü müşteri hizmetine ilişkin ilham verici öyküler / (Record no. 21446)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00692 a2200229 4500 |
| 001 - CONTROL NUMBER | |
| control field | 21446 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | TR-AnTOB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200430120451.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 041102s1998 tu tur |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9757805904 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | Türkçe |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .A54 1998 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.5 .A54 1998 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Anderson, Kristin |
| 9 (RLIN) | 14534 |
| 245 #0 - TITLE STATEMENT | |
| Title | Şapka çıkarttıran hizmet öyküleri: olağanüstü müşteri hizmetine ilişkin ilham verici öyküler / |
| Statement of responsibility, etc. | Kristin Anderson ; çev. Günhan Günay. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | İstanbul : |
| Name of producer, publisher, distributor, manufacturer | Rota Yayınları, |
| Date of production, publication, distribution, manufacture, or copyright notice | 1998 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 220 p. ; |
| Dimensions | 20 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Satış yönetimi |
| 9 (RLIN) | 9933 |
| Topical term or geographic name entry element | Müşteri hizmetleri |
| 9 (RLIN) | 25386 |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) | |
| a | 0005972 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Materials specified (bound volume or other part) | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Serial Enumeration / chronology | Inventory number | Total Checkouts | Total Holds | Full call number | Barcode | Copy number | Date shelved | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| C.1 | Ödünç Verilebilir / Available | Genel Koleksiyon | Merkez Kütüphane | Merkez Kütüphane | Genel Koleksiyon / Main Collection | 01/12/2005 | Satın Alma / Purchase | 1 | İŞL | HF5415.5 .A54 1998 | 0005972 | 1 | 21/04/2010 | Book |
