Rossiter, Jill <br/><br/>
Total quality management :  mastering your small business / 
Jill A. Rossiter. 
 - x, 246 p. :  ill. ;  28 cm. 
<br/><br/>
<br/><br/><label>ISBN: </label>0852974868 
<br/><br/><label>LCCN: </label>96028742 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Small business<br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD62.15  / .R68 1996