TY - GEN AU - Have, Steven Ten TI - Key management models: the management tools and practices that will improve your business SN - 0273662015 AV - HD31 .K4626 2003 PY - 2003/// CY - Harlow PB - Financial Times Prentice Hall KW - Management KW - Decision making N1 - Includes bibliographical references (p. 200-206) and index ER -