Telecommunications quality of service management :  from legacy to emerging services. 

 - xxxiii, 602 p. :  ill. ;  24 cm. 
 - IEE telecommunications series ;  48. .
<br/><br/> Previous ed. published as: Quality of service in telecommunications / by A.P. Oodan, K.E. Ward and A.W. Mullee. 1997. 
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<br/><br/><label>ISBN: </label>0852964242 
<br/><br/><label>Nat. Bib. No.: </label>GBA2-V0410 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication--Quality control<br/>Telecommunication--Customer services
<br/><br/><label>LC Class. No.: </label>TK5102.5  / .T423 2003