TY  - GEN
AU  - Oodan, A. P.,
ED  - Institution of Electrical Engineers
TI  - Telecommunications quality of service management: from legacy to emerging services
T2  - IEE telecommunications series
SN  - 0852964242
AV  - TK5102.5 .T423 2003
PY  - 2003///
CY  - London
PB  - Institution of Electrical Engineers
KW  - Telecommunication
KW  - Quality control
KW  - Customer services
N1  - Previous ed. published as: Quality of service in telecommunications / by A.P. Oodan, K.E. Ward and A.W. Mullee. 1997; Includes bibliographical references and index
ER  -