ISO 9001:2000 : a workbook for service organizations.
Workbook for service organizations International Oraganization for Standardization 9001:2000
- xi, 116 p. : ill. ; 30 cm.
"This workbook was written by Dorothy Riddle"--Acknowledgements. At head of title: International Trade Centre UNCTAD/WTO. "United Nations sales no. E.04.III.T.8"--T.p. verso. "ITC/P170.E/PMD/TSS/05-XII"--T.p. verso.
9291372862 9789291372867
Quality control--Standards--Handbooks, manuals, etc. ISO 9000 Series Standards--Handbooks, manuals, etc.