TY  - GEN
AU  - Riddle,Dorothy I.
ED  - International Trade Centre UNCTAD/GATT
ED  - International Trade Centre UNCTAD/WTO
ED  - International Organization for Standardization
TI  - ISO 9001:2000: a workbook for service organizations
SN  - 9291372862
AV  - TS156.6 .I875 2005
PY  - 2005///
CY  - Geneva
PB  - ITC
KW  - Quality control
KW  - Standards
KW  - Handbooks, manuals, etc
KW  - ISO 9000 Series Standards
N1  - "This workbook was written by Dorothy Riddle"--Acknowledgements; At head of title: International Trade Centre UNCTAD/WTO; "United Nations sales no. E.04.III.T.8"--T.p. verso; "ITC/P170.E/PMD/TSS/05-XII"--T.p. verso
ER  -