Heath, Chip

Switch : how to change things when change is hard / Chip Heath and Dan Heath. - 305 p. ; 22 cm.



Three surprises about change -- Find the bright spots -- Script the critical moves -- Point to the destination -- Find the feeling -- Shrink the change -- Grow your people -- Tweak the environment -- Build habits -- Rally the herd -- Keep the switch going.

780385528757


Change (Psychology)

BF637.C4 / H43 2010