TY - BOOK AU - Ulwick,Anthony W. TI - What customers want: using outcome-driven innovation to create breakthrough products and services SN - 0071408673 AV - HF5415.153 .U49 2005 PY - 2005/// CY - New York PB - McGraw-Hill KW - New products KW - Planning KW - Yeni ürünler KW - Planlama KW - Stratejik planlama KW - etuturkob KW - Strategic planning KW - Product management KW - Ürün yönetimi N1 - Formulating the innovation strategy -- Capturing customer inputs -- Identifying opportunities -- Segmenting the market -- Targeting opportunities for growth -- Positioning current products -- Prioritizing projects in the development pipeline -- Devising breakthrough concepts ER -