TY - GEN AU - Curedale,Robert TI - Interviews, observation and focus groups : 110 methods for user-centered design SN - 9780989246835 AV - BF637.I5 C74 2013 PY - 2013/// CY - Topanga, Calif. PB - Design Community College KW - Görüşme KW - etuturkob KW - Interviewing N1 - Includes bibliographical references and index ER -