TY - GEN AU - Shah,Anwar ED - World Bank TI - Public services delivery T2 - Public sector, governance, and accountability series SN - 9780821361405 AV - JF1525.P67 P88 2005 PY - 2005///] CY - Washington, D.C. PB - World Bank KW - Infrastructure (Economics) KW - Evaluation KW - Public welfare KW - Education KW - Medical care KW - Municipal services KW - Public administration KW - Government productivity N1 - Includes bibliographical references and index ER -