Real time :  preparing for the age of the never satisfied customer / 
Regis McKenna. 
 - 144 pages. ;  ill. ;  22 cm. 
<br/><br/><label>ISBN: </label>0875847943 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Real-time data processing<br/>Technology--Sociological aspects
<br/><br/><label>LC Class. No.: </label>HF5548  / .M36 1997