Ellis, Debbie <br/><br/>
Implementing BS5750/ISO 9000 in libraries / 
Debbie Ellis and Bob Norton. 
 - ix, 123 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0851423159 
<br/><br/><label>Nat. Bib. No.: </label>GB93V8072  bnb 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Quality control<br/>Total quality management<br/>ISO 9000 Series Standards
<br/><br/><label>LC Class. No.: </label>Z678  / .E455 1993