TY  - BOOK
AU  - Ellis,Debbie
AU  - Norton,Bob
ED  - Aslib
TI  - Implementing BS5750/ISO 9000 in libraries
SN  - 0851423159
AV  - Z678 .E455 1993
PY  - 1993///
CY  - London
PB  - Aslib
KW  - Libraries
KW  - Quality control
KW  - Total quality management
KW  - ISO 9000 Series Standards
N1  - BIB
ER  -