ISO 9000 : a workbook for service firms in developing countries - Riddle, Dorothy I.; International Trade Centre UNCTAD/WTO; International Organization for Standardization (Geneva : ITC : ISO, 1998)
"Product and Market Development"--Cover.
BIB
Keywords: Industries -- Standards -- Developing countries; Service industries -- Standards -- Developing countries; Quality control -- Standards -- Developing countries; Total quality management -- Standards -- Developing countries; ISO 9000 Series Standards