TY - BOOK AU - Riddle,Dorothy I. ED - International Trade Centre UNCTAD/WTO ED - International Organization for Standardization TI - ISO 9000: a workbook for service firms in developing countries SN - 9291370932 AV - T59.2.D44 R53 1998 PY - 1998/// CY - Geneva PB - ITC, ISO KW - Industries KW - Standards KW - Developing countries KW - Service industries KW - Quality control KW - Total quality management KW - ISO 9000 Series Standards N1 - "Product and Market Development"--Cover; BIB ER -