Best, Roger J. Market-based management : strategies for growing customer value and profitability / Roger J. Best. - 4th ed. - xxii, 506 pages : tables, graphs ; 24 cm Includes bibliographical references and index. ISBN: 812032806X 9788120328068 Subjects--Topical Terms: Marketing--Management LC Class. No.: HF5415.13 / .B478 2005