TY - GEN AU - Fitzsimmons, James A. AU - Sullivan, Robert S. TI - Service operations management T2 - McGraw-Hill series in quantitative methods for management SN - 0070212155 AV - HD9980.5 .F549 1982 PY - 1982/// CY - New York PB - McGraw-Hill KW - Operations research KW - Service industries KW - Management ER -