Cram 101 textbook outlines to accompany :  service management and operations / 
 Service management and operations.  Outlines & highlights for:  service management and operations Cram101 textbook reviews. 
Cengiz Haksever...[et al.]. 
 - 273 s.;  28 cm. 
<br/><br/><label>ISBN: </label>1428807942 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management<br/>Hizmet endüstrisi--Yönetim
<br/><br/><label>LC Class. No.: </label>HD9980.5  / .C73 2007