TY - GEN AU - Hargis, Gretchen TI - Developing quality technical information: a handbook for writers and editors SN - 0131477498 AV - LT11 .D417 2004 PY - 2004/// CY - Upper Saddle River, N.J. PB - Prentice Hall PTR KW - Technical editing KW - Technical writing N1 - At head of title: IBM Press; Includes bibliographical references (p. 401-411) and index ER -