Personnel and industrial relations : a managerial approach / [by] John B. Miner and Mary Green Miner.

Part I: The Emerging Profession of Personnel Management -- The Role of Personnel Management -- The Historical Development of Personnel Management -- Part II: Constraints on Personnel Decisions -- Internal Constraints: Individual Differences - External Constraints: Cultural, Geographical, and Industry Characteristics -- Legal Constraints on Labor Relations Decisions -- Legal Constraints on Employment Decisions -- Part III: Role Prescriptions and Role Behavior: The Evaluation of Individual Outputs -- Organization Planning -- Job Analysis -- Management Appraisal -- Employee Evaluation: Rating Systems and Attitude Surveys -- Part IV: Screening and Selection: The Evaluation of Individual Inputs -- The Logic of Selection and the Process of Recruitment -- The Employment Interview and Related Techniques -- The Physical Examination and Psychological Testing -- Part V: Input-Output Mediators: Techniques Fostering Productivity and Profit -- Management Development -- Skill Training and Retraining -- Wage, Salary, and Incentive Payment Programs -- Safety Management and Preventive Medicine -- Performance Control -- Part VI: Input-Output Mediators: Techniques Fostering Organizational Maintenance -- Approaches in Labor Relations -- Employee Benefits and Services -- Internal Communications -- Part VII: Theoretical Summary: Personnel Management in the Context of Organization Theory -- The Model of the Personnel Management Function