Hizmet pazarlaması ve bekleme hattı modellerinin bankacılıkta uygulanması / Doç. Dr. Şule Özkan, Doç. Dr. Uğur Güllülü, Yard. Doç. Dr. Abit Bulut, Arş. Gör. Osman Demirdöğen.

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Notes	Date due	Barcode
Book	Merkez Kütüphane Genel Koleksiyon / Main Collection	Merkez Kütüphane	Genel Koleksiyon	HD9980.5 .Ö953 1992 (Browse shelf(Opens below))	1	Available	Donated by Ramazan Aktaş		0067736

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