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		Building great customer experiences / Colin Shaw and John Ivens. by Shaw, Colin, 1928- Ivens, John Language: İngilizce Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002 Online resources: Table of contents Publisher description Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HF5415.5 .S53 2002. Place hold Add to cart (remove)
		Satış ve satış gücü ve yönetimi / Gonca Telli Yamamoto. by Yamamoto, Gonca Telli Series: Literatür Yayınları ; 50 Language: Türkçe Publisher: İstanbul : Literatür, 2001 Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HF5415.5 .Y11 2001. Place hold Add to cart (remove)
		Harvard Business Review : müşteri sadakatini artırmak / Harvard Business Review ; çeviren Melis İnan. by İnan, Melis MESS (Union) Series: MESS Yayın ; 642 Language: Türkçe Publisher: İstanbul : MESS Yayınları, 2012 Other title: Müşteri sadakatini artırmak Availability: Items available for loan: Merkez Kütüphane (2)Collection, call number: Genel Koleksiyon HF5415.525 .H3719 2012, ... Place hold Add to cart (remove)
		The strategic designer : tools and techniques for managing the design process / David Holston. by Holston, David Language: İngilizce Publisher: Cincinnati, Ohio : How Books, c2011 Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon NK1173.H65 2011. Place hold Add to cart (remove)
		Value proposition design : How to create products and services customers want / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith. by Osterwalder, Alexander [author.] Pigneur, Yves [author.] Bernarda, Gregory [author.] Smith, Alan [author.] Series: Strategyzer series Material type: Text; Format: print ; Literary form: Not fiction Language: İngilizce Publisher: Hoboken : John Wiley & Sons, [2014] Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HF5415.5 .O87 2014. Place hold Add to cart (remove)
		No cover image available Satışın kutsal kitabı / Jeffrey Gitomer ; çeviri Sibel Kaçamak. by Gitomer, Jeffrey [author] Kaçamak, Sibel [translator] Material type: Text; Format: print regular print ; Literary form: Not fiction Language: Türkçe Publisher: İstanbul : MediaCat, 2015 Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HF5438.2 .G5819 2015. Place hold Add to cart (remove)
		Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert I. Desatnick. by Desatnick, Robert L [author] Series: The Jossey-Bass management series Edition: First edition. Material type: Text; Format: print regular print ; Literary form: Not fiction Language: İngilizce Publisher: San Francisco : Jossey-Bass, 1987 Availability: Not available: Merkez Kütüphane: Ödünç Verilemez-Kurumiçi kullanım / Not for loan-For inhouse use (1). Add to cart (remove)

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