000 00745 a2200241 4500
001 200001647
650 0 _918268
_aInterpersonal relations
650 0 _948039
_aInterpersonal communication
999 _c200001647
_d25073
003 TR-AnTOB
005 20190408215821.0
008 100811s2002 nyu 000 0
020 _a0071401946
041 _aeng
050 _aBF637.C45
_bC78 2002
090 _aBF637.C45 C78 2002
245 0 0 _aCrucial conversations :
_btools for talking when stakes are high /
_cKerry Patterson ... [et al.].
264 1 _aNew York :
_bMcGraw-Hill,
_cc2002.
300 _axv, 240 p. :
_bill ;
_c24 cm.
504 _aIncludes bibliographical references (p. 229) and index.
700 _aPatterson, Kerry,
_d1946-
_970170
942 _cBK