000 01200 a2200361 4500
999 _c200128868
_d31521
001 200128868
003 TR-AnTOB
005 20201203121340.0
008 130524s2012 tu 000 0
020 _a9786054029549
040 _aTR-AnTOB
_cTR-AnTOB
041 _atur
050 0 _aHF5415.525
_b.H3719 2012
090 _aHF5415.525 .H3719 2012
245 0 0 _aHarvard Business Review :
_bmüşteri sadakatini artırmak /
_cHarvard Business Review ; çeviren Melis İnan.
246 3 0 _aMüşteri sadakatini artırmak
264 1 _aİstanbul :
_bMESS Yayınları,
_c2012.
300 _a218 p. :
_bill. ;
_c21 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
490 0 _aMESS Yayın ;
_v642
504 _aIncludes bibliographical references and index.
650 0 _987645
_aMüşteri sadakati
650 0 _987644
_aCustomer loyalty
650 0 _aCustomer relations
_9769
650 0 _aMüşteri ilişkileri
_918446
700 1 _aİnan, Melis
_987643
710 2 _aMESS (Union)
_974747
730 0 _aHarvard business review on increasing customer loyalty Turkish.
942 _cBK
_2lcc