| 000 | 00921 a2200301 4500 | ||
|---|---|---|---|
| 999 |
_c200419111 _d28323 |
||
| 001 | 200419111 | ||
| 003 | TR-AnTOB | ||
| 005 | 20200519131312.0 | ||
| 008 | 140310s tu 000 0 | ||
| 020 | _a9781118156308 | ||
| 040 |
_aTR-AnTOB _btur _erda _cTR-AnTOB |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aHF5415.5. _bS75 2011 |
| 090 | _aHF5415.5 . S75 2011 | ||
| 100 | 1 |
_aStickdorn, Marc _996801 |
|
| 245 | 1 | 0 |
_aThis is service design thinking : _bbasics, tools, cases / _cMarc Stickdorn, Jakob Schneider. |
| 264 | 1 |
_aHoboken, N.J. : _bWiley, _c[2011] |
|
| 264 | 4 | _c©2011 | |
| 300 |
_a373 p. : _bill. (some col.) ; _c24 cm. |
||
| 336 |
_atext _2rdacontent _btxt |
||
| 337 |
_aunmediated _2rdamedia _bn |
||
| 338 |
_avolume _2rdacarrier _bnc |
||
| 650 | 0 |
_aService industries _xManagement _936324 |
|
| 700 | 1 |
_aStickdorn, Marc _996801 |
|
| 700 | 1 |
_aSchneider, Jakob _996802 |
|
| 942 |
_cBK _2lcc |
||