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008 151231s2015 gw | s |||| 0|eng d
020 _a9783319272375
_z978-3-319-27237-5
024 7 _a10.1007/978-3-319-27237-5
_2doi
040 _aTR-AnTOB
_beng
_cTR-AnTOB
_erda
050 4 _aQA76.76.A65
072 7 _aJ
_2bicssc
072 7 _aCOM018000
_2bisacsh
072 7 _aUXJ
_2thema004
_223
245 1 0 _aSocial Media for Government Services /
_cedited by Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos.
250 _a1st ed. 2015.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2015.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aSocial Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.
520 _aThis book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.
650 0 _aSocial sciences
_xData processing.
650 1 4 _aComputer Appl. in Social and Behavioral Sciences.
_0http://scigraph.springernature.com/things/product-market-codes/I23028
700 1 _aNepal, Surya.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aParis, Cécile.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aGeorgakopoulos, Dimitrios.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
710 2 _aSpringerLink (Online service)
856 4 0 _uhttps://doi.org/10.1007/978-3-319-27237-5
_3Springer eBooks
_zOnline access link to the resource
942 _2lcc
_cEBK
041 _aeng