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999 _c200434136
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008 150211s2015 gw | s |||| 0|eng d
020 _a9783658047733
_z978-3-658-04773-3
024 7 _a10.1007/978-3-658-04773-3
_2doi
040 _aTR-AnTOB
_beng
_cTR-AnTOB
_erda
050 4 _aQA76.9.C643
050 4 _aTK5105.5-5105.9
072 7 _aUT
_2bicssc
072 7 _aCOM067000
_2bisacsh
072 7 _aUT
_2thema004.6
_223
100 1 _aPilorget, Lionel.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
245 1 0 _aImplementing IT Processes :
_bThe Main 17 IT Processes and Directions for a Successful Implementation /
_cby Lionel Pilorget.
264 1 _aWiesbaden :
_bSpringer Fachmedien Wiesbaden :
_bImprint: Springer Vieweg,
_c2015.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
520 _aInformation Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity. Contents The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity Target Group CIOs, IT Managers, IT Consultants Students of Informatics and Economics The Author Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.
650 0 _aComputer network architectures.
650 0 _aInformation systems.
650 0 _aInformation Systems.
650 1 4 _aComputer Systems Organization and Communication Networks.
_0http://scigraph.springernature.com/things/product-market-codes/I13006
650 2 4 _aInformation Systems and Communication Service.
_0http://scigraph.springernature.com/things/product-market-codes/I18008
650 2 4 _aManagement of Computing and Information Systems.
_0http://scigraph.springernature.com/things/product-market-codes/I24067
710 2 _aSpringerLink (Online service)
856 4 0 _uhttps://doi.org/10.1007/978-3-658-04773-3
_3Springer eBooks
_zOnline access link to the resource
942 _2lcc
_cEBK
041 _aeng