000			04343nam a22004815i 4500
999			_c200456978 _d75190
003			DE-He213
005			20231109085735.0
007			cr nn 008mamaa
008			220928s2022 sz | s |||| 0|eng d
020			_a9783031122132
024	7		_a10.1007/978-3-031-12213-2 _2doi
040			_aTR-AnTOB _beng _cTR-AnTOB _erda
041			_aeng
060		4	_aWA 590
072		7	_aMN _2bicssc
072		7	_aMED085000 _2bisacsh
072		7	_aMN _2thema
096			_aWA590EBK
245	1	0	_aCommunication Skills for Surgeons _h[electronic resource] : _bA Contemporary Guide / _cedited by Benjamin Patel, Abhay Rane.
250			_a1st ed. 2022.
264		1	_aCham : _bSpringer International Publishing : _bImprint: Springer, _c2022.
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
505	0		_aPart I: Key concepts in surgical communication -- The components of communication -- The patient-surgeon relationship -- Teamwork in surgery -- The trainer-trainee relationship -- Part II: Scenarios and frameworks: Patient-surgeon -- Information gathering and diagnostics -- Shared decision-making and consent -- Breaking bad news -- Escalation status and palliative care -- Navigating patient emotions -- Communication with young people -- Communication with patients with learning disabilities -- Part III: Scenarios and frameworks: Teamwork and teaching -- Referrals and requests -- Communicating in theatre -- Responding to significant events -- Surgical training and feedback -- Handover and presenting patients -- Reflective practice -- Part IV: Communication using technology -- Communication in telehealth -- Communicating with social media.
520			_aHistorically, communication was described as a secondary, or ‘soft skill’ for surgeons. Now, astute communication, both with patients and with colleagues, forms a fundamental element of holistic surgical practice and comprises a core component of the ‘Non-Technical Skills for Surgeons’ that are increasingly recognised in modern surgical practice. Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims. High quality communication is also fundamental when interacting with colleagues: in theatre, on the ward, whilst making referrals and organising special tests. In the busy schedules of medical professionals, such communication must be succinct and relevant. Team structures must empower all members to speak up, so as to prevent harm being done. Suboptimal communication is a root cause for the majority of serious adverse events. Furthermore, good communication reduces job stress and enhances satisfaction for the surgeon. Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few. This textbook will be aimed towards medical students, surgical trainees and surgical consultants internationally. It is relevant to every-day practice, examinations and OSCEs, such as medical finals, MRCS, FRCS and international equivalents, and interviews where role play is often featured.
650		0	_aSurgery.
650		0	_aMedicine.
650	1	4	_aSurgery.
650	2	4	_aClinical Medicine.
653		0	_aSurgeons
700	1		_aPatel, Benjamin. _eeditor. _4edt _4http://id.loc.gov/vocabulary/relators/edt
700	1		_aRane, Abhay. _eeditor. _4edt _4http://id.loc.gov/vocabulary/relators/edt
710	2		_aSpringerLink (Online service)
856	4	0	_uhttps://doi.org/10.1007/978-3-031-12213-2 _3Springer eBooks _zOnline access link to the resource
942			_2NLM _cEBK