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Service management and marketing : managing the moments of truth in service competition / Christian Grönroos. by Series: Issues in organization and management series
Language: İngilizce Publisher: Lexington, Mass. : Lexington Books, c1990
Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HD9980.5 .G776 1990.

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Services marketing / Christopher H. Lovelock. by
Language: İngilizce Publisher: Upper Saddle River, N.J. : Prentice Hall, c1991
Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HD9980.5 .L68 1991.

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Hizmet pazarlaması / Kasım Kahraman. by Series: işletme ekonomi dizisi ; 194
Edition: 2 bsm.
Language: Türkçe Publisher: İstanbul : beta, 2006
Availability: Items available for loan: Merkez Kütüphane (1)Collection, call number: Genel Koleksiyon HD9980.5 K37 2006.

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Offshore back office operations : supplying support services to global markets / [written by Dorothy Riddle]. by Series: Services exporting
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: İngilizce Publisher: Geneva : ITC, 2000
Availability: Not available: Merkez Kütüphane: Ödünç Verilemez-Kurumiçi kullanım / Not for loan-For inhouse use (1).

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Devinim Yazılım Eğitim Danışmanlık tarafından Koha'nın orjinal sürümü uyarlanarak geliştirilip kurulmuştur.