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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Language: İngilizce Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2008
Availability: Items available for loan: Merkez Kütüphane (6)Collection, call number: Genel Koleksiyon HD9980.5 .F549 2008, ...

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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Edition: 3rd edition.
Language: İngilizce Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2001
Availability: Items available for loan: Merkez Kütüphane (2)Collection, call number: Genel Koleksiyon HD9980.5 .F549 2001, ...

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Devinim Yazılım Eğitim Danışmanlık tarafından Koha'nın orjinal sürümü uyarlanarak geliştirilip kurulmuştur.