Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert I. Desatnick.

By:

Desatnick, Robert L [author]

Material type: Text

TextLanguage: İngilizce Series: The Jossey-Bass management seriesPublisher: San Francisco : Jossey-Bass, 1987Edition: First editionDescription: xvi, 163 pages ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

1555420273 (alk. paper)

Subject(s):

LOC classification:

HF5415.5 .D47 1987

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Notes	Date due	Barcode
Book	Merkez Kütüphane TOBB Bağışı Koleksiyonu / TOBB Gift Collection	Merkez Kütüphane	TOBB Kütüphanesi Bağış Koleksiyonu - Klasik	TOBBK HF 5415.5 .D47 1987 (Browse shelf(Opens below))	1	Ödünç Verilemez-Kurumiçi kullanım / Not for loan-For inhouse use	Donated by TOBB		T005359

Includes index.

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